Frequently Asked Questions
Frequently asked questions
How long do the models take to assemble?
Good question! This totally depends on the product although at Charlie Boots we aim to stock models with no more than a 2 hour assembly time. The time it takes depends on the creator and the complexity of the construction. Some of our products take as little as 15 minutes!
What are your products made of?
All of our Ugears models we work with are made of ecological plywood.
Are the models able to be painted?
Of course! The 5-7 year old models are designed to be painted or coloured in with markers. If you are creating a more complex model from our 8-13+ range then we recommend using the water based paints provided for any of the models with moving parts as the paint can interfere with the mechanisms.
Do the models come with instructions?
Yes! All models come with paper instructions if you would like to follow on paper.
Do I need any tools?
No tools are required! In some of our more complex designs, the kit will provide anything additional such as fishing line or stickers.
What support do you offer?
We are here 7 days a week. Feel free to contact us via chat, email or phone.
How do I gain access to my online course?
All courses can be accessed via our website in 'Workshop Zone'. You will be sent a login once your materials have been shipped to your nominated address.